14 June 2020
Services at CPEC: Moving Forward 12 June 2020
PROCEDURES MOVING FORWARD TO KEEP US ALL SAFE:
On arrival at CPEC please remain in your car, call Reception on 9650-0700 and wait for the receptionist to come to your car. On entering the building each person is required to use sanitiser and your temperature and your child’s temperature will be taken and recorded. If it is 37.5deg or above (ADULT) or 38deg or above (CHILD) (after measuring 2 or 3 times), you will be asked to leave and get tested for COVID-19.
Every CPEC room is sanitised prior to you and your child entering. Every item is washed. So, to reduce the huge increased workload in this area, if your child regularly uses a small quilt, arm and leg wraps, any towels or flannels, PLEASE BRING YOUR OWN, and take them home with you. We cannot keep up with the washing and drying at the moment! And we cannot share unwashed leg and arm wraps.
It is really important that you let us know if more people than you and your child are attending the appointment because the different sized rooms restrict the number of people who are allowed to be in them. So, if you are bringing other people, we will book you a larger room. Just let Reception know well before the appointment
Each therapist will have a hygiene pack with them containing gloves, wipes, sanitiser, and infrared digital thermometer. They will do a brief risk assessment over the phone prior to the visit which simply asks if there is anyone in home who is at all unwell, and if the area the therapist will be in has been wiped down with disinfectant wipes. The therapist will check their own temperature prior to going on the visit. When they enter the home they will take your and your child’s temperature. Please do not feel offended if the therapist wipes down a surface during their visit.
Hopefully these places all have their own good quality procedures. However, the therapist will temperature check themselves and also bring their hygiene pack in case they need to use any items.
The CPEC therapists have been advised that if they feel at all uncomfortable about any situation or environment they are in, then they do not have to proceed with providing service. We hope that you as parents will feel free to do the same and let us know of any issues you have. Thank you.
Thank you for your support to keep our CPEC family happy and healthy